| Total | 0.00 ZAR |
|---|---|
| Discount | 0.00 ZAR |
| Vat | 0.00 ZAR |
| Grand Total | 0.00 ZAR |
Frequently Asked Questions
Shipping Information
What shipping methods are available?
We've partnered with various reputable cargo companies to ensure that your order arrives safely and on time regardless of where you are located within the country. When you place an order, you'll have the option to select from a range of national shipping services that best suit your needs.
Additionally, for our wholesaler partners, we offer the convenience of collections. This allows for an alternative method wherein orders can be picked up directly as per our mutual agreement.
Once your order is completed and ready to be shipped, we'll provide you with a cargo tracking number. This way, you can monitor the progress of your shipment every step of the way, offering peace of mind and clarity on when your items will arrive.
Should you need any assistance in choosing the right shipping method, or if you have any questions regarding shipment tracking, feel free to contact our customer service team. We're here to help ensure your experience is nothing short of excellent.
Additionally, for our wholesaler partners, we offer the convenience of collections. This allows for an alternative method wherein orders can be picked up directly as per our mutual agreement.
Once your order is completed and ready to be shipped, we'll provide you with a cargo tracking number. This way, you can monitor the progress of your shipment every step of the way, offering peace of mind and clarity on when your items will arrive.
Should you need any assistance in choosing the right shipping method, or if you have any questions regarding shipment tracking, feel free to contact our customer service team. We're here to help ensure your experience is nothing short of excellent.
Do you ship internationally?
Yes, we offer shipping both within South Africa and to select international destinations. Our international shipping extends to several neighboring countries, including Botswana and Nelspruit, among others. Please note that shipping fees and delivery times may vary depending on the destination country. For a comprehensive list of countries we ship to and more detailed information on our international shipping policies, please contact our Customer Service team.
How might I obtain an estimated date of delivery?
Upon the completion of your order, we will provide you with a shipment tracking number. This number can be used to track your order through the delivery service's website or customer support channels, where you can find the latest updates including the estimated time of arrival. The delivery estimate will be directly available from the designated shipping carrier. For any further assistance or if you have questions about tracking your shipment, please feel free to reach out to our Customer Service team.
Can I split my order to ship to different locations?
At this time, we are unable to split a single order to ship to multiple locations. If you require items to be shipped to different addresses, please place individual orders for each destination. This will ensure that your items are processed and shipped efficiently to each specified location. If you need assistance with placing multiple orders or have any other shipping queries, our Customer Service team is here to help.
Payment Information
What payments methods are available?
We aim to make your shopping experience seamless and convenient. That's why we offer a variety of payment options to suit your preference:
- Bank Transfers: Simply initiate a bank transfer including your order number in the transfer description. Once our sales team confirms the receipt of your payment, we'll promptly dispatch your items.
- Credit Card Payments: For immediate processing, use your credit card at checkout. We accept major credit cards, and this option allows for automatic verification, ensuring the quickest turnaround time for your order's delivery.
Whichever method you choose, rest assured that your transaction is secure and your purchase will be on its way to you as soon as the payment is verified. If you require assistance or have any questions about the payment process, our customer service team is here to help.
- Bank Transfers: Simply initiate a bank transfer including your order number in the transfer description. Once our sales team confirms the receipt of your payment, we'll promptly dispatch your items.
- Credit Card Payments: For immediate processing, use your credit card at checkout. We accept major credit cards, and this option allows for automatic verification, ensuring the quickest turnaround time for your order's delivery.
Whichever method you choose, rest assured that your transaction is secure and your purchase will be on its way to you as soon as the payment is verified. If you require assistance or have any questions about the payment process, our customer service team is here to help.
Can I split my payment?
To maintain simplicity and security in the transaction process, we currently require that payments be made in one full installment, regardless of the payment method chosen. This means that the total amount for your order should be provided at the time of purchase, without the option for multiple or split payments.
We understand that flexibility in paying for orders can be important. If this causes any inconvenience or if there is any way we can assist you with the payment process, please don't hesitate to reach out to our customer service team. We're dedicated to ensuring a smooth and satisfactory shopping experience.
We understand that flexibility in paying for orders can be important. If this causes any inconvenience or if there is any way we can assist you with the payment process, please don't hesitate to reach out to our customer service team. We're dedicated to ensuring a smooth and satisfactory shopping experience.
What is your return policy?
We offer a 14-day return policy for items after delivery. Should you choose to return a product, we aim to process your refund within 2 business days. To be eligible for a return, items must be accompanied by the original product box and packing, which should not be damaged. All accompanying accessories, promotional gifts, and the invoice must also be returned undamaged and complete. Adherence to this policy ensures a smooth and efficient refund process.
How secure is my personal information when ordering from your site?
The protection of your personal information is paramount. We employ advanced hashing techniques and secure encoding of data to protect sensitive information. For credit card payments, we use trusted and internationally recognized payment gateways, providing you with a secure and reliable transaction process every time you shop with us.
Products Information
What types of auto parts do you offer?
We provide a diverse selection of auto parts to meet your vehicle's needs, including components for suspension & steering, wheel drive, rubber parts, and brake systems. Our inventory covers a wide range of vehicles on the market, ensuring that you can find the right part for both common and niche models.
How do I find the right part for my vehicle?
Finding the perfect fit for your vehicle is simple with our user-friendly search options. You can input your vehicle's specifics directly to generate a list of compatible parts, or you can use the OEM number or engine number to refine your search. Additionally, we have detailed PDF catalogs available on our Products page that showcase our full range of parts and accessories.
